Cole answers for HVAC, plumbing, roofing, and electrical shops. He sorts emergencies from routine work, texts your on-call tech, and books everything else into your schedule.
$497 setup · $497/mo · live in 7–10 business days · cancel anytime
No heat, an active leak, a gas smell, sparking panels. You decide what counts, and Cole texts the on-call tech the moment one comes in.
Cole checks the address against your service area and books routine work into open slots.
Job type, address, timing, and what the customer described, written up for your estimator.
All the time, after hours, or overflow only. You keep your number and your greeting.
Your services, prices, hours, and rules go into Cole's long-term memory. You approve it before any real call.
Every call lands as a short text and email, with a recap every Monday.
Plus a one-time $497 setup to load your playbook, connect your line and calendar, and test every call path with you.
A fast site with Cole answering visitors on chat, using the same playbook and memory.
See websites →Social posts, job proposals, and invoice tracking, with payment reminders on the Plus tier.
Meet Max →A full-time receptionist costs $3,000 or more a month before payroll taxes, and goes home at five.
Only the prices you give him, like your diagnostic fee or a flat-rate service. Anything else gets booked as an estimate visit.
When a call matches your emergency rules, Cole texts the on-call tech with the address and the problem, then tells the customer someone is on the way.
Yes. Our HVAC and plumbing demo site has a live chat assistant built the same way. Ask it about service calls or pricing.
Your specialist introduces themselves as your business's assistant and answers honestly if asked. Most callers care that someone picked up and booked them.
Yes. You forward your line to your specialist, all the time or only after hours and on overflow. Your number and your greeting stay yours.
It takes a message, tells the caller when to expect a callback, and flags the question in your summary. It doesn't make things up.
Most businesses are live in 7 to 10 business days. You approve the playbook and test the line before it takes real calls.