Ivy answers your practice line when the front desk is on another call or gone for the day. She books new patients, answers insurance questions from your list, and sends real emergencies to whoever is on call.
$497 setup · $497/mo · live in 7–10 business days · cancel anytime
Name, contact info, reason for the visit, insurance carrier, and preferred times. Ready for your team in the morning.
Which plans you're in network with and what a new patient visit includes, from the list your office gives us.
Swelling, a knocked-out tooth, or bleeding that won't stop goes straight to the on-call dentist using your protocol.
All the time, after hours, or overflow only. You keep your number and your greeting.
Your services, prices, hours, and rules go into Ivy's long-term memory. You approve it before any real call.
Every call lands as a short text and email, with a recap every Monday.
Plus a one-time $497 setup to load your playbook, connect your line and calendar, and test every call path with you.
A fast site with Ivy answering visitors on chat, using the same playbook and memory.
See websites →Social posts, job proposals, and invoice tracking, with payment reminders on the Plus tier.
Meet Max →A full-time receptionist costs $3,000 or more a month before payroll taxes, and goes home at five.
Ivy's dental setup runs under a business associate agreement. Patient intake stays off until that agreement is signed.
No. Ivy follows your emergency protocol to decide who gets a call tonight, and leaves anything clinical to your team.
Ivy books into your scheduling system or a connected booking calendar. We confirm which one works for your office on the consult.
Your specialist introduces themselves as your business's assistant and answers honestly if asked. Most callers care that someone picked up and booked them.
Yes. You forward your line to your specialist, all the time or only after hours and on overflow. Your number and your greeting stay yours.
It takes a message, tells the caller when to expect a callback, and flags the question in your summary. It doesn't make things up.
Most businesses are live in 7 to 10 business days. You approve the playbook and test the line before it takes real calls.